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Frequently Asked Questions

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Accepting the log-in cookies will enable you to access the members’ area of our website, but some other features and services may not function properly or conveniently if your other cookies are disabled.

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We are aware that you may have concerns over disclosing information. Your privacy is very important to us. HAPELL.COM is fully committed to protecting your right to privacy within our on-line auction community. HAPELL.COM does not market, sell, rent or otherwise release registered user information to third parties.

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You will need to log into HAPELL.COM with your login id and password. Once logged into HAPELL.COM, you will have to click on “My Cart” at the top right corner of the screen. Then you will click on continue shopping and click the “Pay Now” button. Now you may pay through the various payment options available.

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Any person wanting to copy and reuse such content from the HAPELL.COM website must take written permission from the company Hapell collections Private Limited. Without such permission, no person shall have any right in any form to reuse any of the content that has been used on this platform.

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For any item, L1 denotes the highest bid and L2 denotes the second-highest bid.

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Click on the "Forgot Password" link provided on the Login page. You will be required to provide your registered email id and your login credentials will be mailed.

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Step -1 Register / sign up by filling in the required details.
Step - 2 After signing up, log in and select your item from the various different categories available.
Step - 3 Now you may bid by entering the amount in "Enter Bid" and clicking on "Bid Now"

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The same will be confirmed before the final confirmation of the bid through the mail.

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By clicking on "Bidding History", you can view all of your biddings

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It is the buyer's responsibility to remove the merchandise purchase without damage to the product. Any damage will be corrected by the buyer.

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Yes, The products you buy are inclusive of GST, if you are a GST Registered dealer you can mention the GST number to claim the benefit.

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It is best to be sure you would like to purchase an item before placing a bid. However, If you have already placed a bid and want to cancel the same, you can do the changes at Hapell.com with your login id.